D CTI IVR VoIP IP-PBX Email Management Predictive, Power, Progressive & Preview dialling Web Chat & Collaboration Call Recording & Quality Monitoring Browser Based WorkFlow & Scripting Transaction Recording Real-time and Historical Reporting SIP Trunking Telephony Services
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Centric’s Unified Contact Centre Technology
All-IP Architecture – One Connection
Multiple Locations, One System – Virtual by Design
Scalable High-Capacity, High-Availability Architecture
Multi-Tenant Call Centre Platform with Tenant Self-Administration
Browser-Based Clients
Rapid Implementation
Why Centric
Please click on the links on the left side for more information about why Centric is the ideal hosted contact centre technology platform.