ACD CTI IVR VoIP IP-PBX Email Management Predictive, Power, Progressive & Preview dialling Web Chat & Collaboration Call Recording & Quality Monitoring Browser Based WorkFlow & Scripting Transaction Recording Real-time and Historical Reporting SIP Trunking Telephony Services

Centric's Unified Contact Centre Technology
All-IP Architecture - One Connection
Multiple Locations, One System - Virtual by Design
Scalable High-Capacity, High-Availability Architecture
Multi-Tenant Call Centre Platform with Tenant Self-Administration
Browser-Based Clients
Rapid Implementation

Why Centric

Centric is the ideal hosted contact centre technology platform:

Scalable High-Capacity, High-Availability Architecture
Provide the reliable service your customers demand. Near linear scaling to thousands of agents, telephone callers, Internet callers, and messages.