Centric's Unified Contact Centre Technology
All-IP Architecture - One Connection
Multiple Locations, One System - Virtual by Design
Scalable High-Capacity, High-Availability Architecture
Multi-Tenant Call Centre Platform with Tenant Self-Administration
Browser-Based Clients
Rapid Implementation

Why Centric

Centric is the ideal hosted contact centre technology platform:

Multi-Tenant Call Centre Platform with Tenant Self-Administration
Enables IT departments to maximize economies of scale provided by shared resources. The IT group is the internal service provider, supporting multiple business units on one Centric system. Each business unit securely manages its own virtual call Centre. Equally suited for delivery by a service provider or hosted by the enterprise on its own premises