Centric's Unified Contact Centre Technology
All-IP Architecture - One Connection
Multiple Locations, One System - Virtual by Design
Scalable High-Capacity, High-Availability Architecture
Multi-Tenant Call Centre Platform with Tenant Self-Administration
Browser-Based Clients
Rapid Implementation

Why Centric

Centric is the ideal hosted contact centre technology platform:

Multiple Locations, One System - Virtual by Design
Centric's all-IP solution means you can locate your CSRs wherever it makes the most sense-in multiple Centres or even at home-AND manage them all with one network, one set of business rules, and one set of reports.